Friday, December 11, 2009

Ducshop Review

Vital Info

Rating: 4.5/5 Flaking Rockers
Website: www.ducshop.com
Product: Lightweight flywheel
Price: $87 shipped

My Review

Recently, I ordered a lightweight flywheel for my 748 from Ducshop.  My new, beautifully machined, flywheel arrived quickly via UPS Ground.  In contrast to other flywheel offerings from Nichols and Slingshot, Ducshop machines down a stock flywheel.  As such, a core is required.  I picked up a used flywheel on eBay for $5 to send Ducshop so I have the option of switching back to stock if I don’t like the new flywheel.

My only complaint is that my tracking number was not automatically sent to me when my item shipped (as is customary).  However, the true measure of a business is not the lack of problems or mistakes, but rather the lengths to which the business will go to fix any problems.  Ducshop’s customer service is outstanding; I exchanged emails with both the general manager and the parts department.  In both cases I received a response in less than 24 hours.